Privacy Policy
This privacy policy applies to the website of Prime Rescue Trucks, a brand / business division of Der Reparator GmbH.
1. Controller
Der Reparator GmbH
Ziegelhüttenstraße 14, 88499 Riedlingen, Germany
Email: info@prime-rt.com
Phone: +49 175 9626335
Main office: +49 7371 5039040
2. General information
We process personal data only insofar as necessary to provide a functional website, respond to vehicle enquiries, take pre-contractual steps and perform our services.
3. Hosting and server logs
When this website is accessed, the hosting provider may process technical information in server log files, including IP address, date and time, requested URL, referrer, browser type and operating system. This processing serves the secure and reliable operation of the website and is based on Art. 6(1)(f) GDPR.
4. Contact by email and telephone
If you contact us by email or telephone, we process the information you provide to handle your enquiry and, where applicable, to take pre-contractual steps. Legal bases include Art. 6(1)(b) and (f) GDPR.
5. WhatsApp contact
This website contains links that allow you to contact us via WhatsApp. WhatsApp is operated by an external provider. A connection to WhatsApp is only established when you actively click the WhatsApp link and leave our website. The provider's own privacy terms then apply. You can always contact us by telephone or email instead.
6. Vehicle enquiries, import and export
For specific vehicle enquiries we may process contact details and information required for purchase, import, export, registration, insurance or transport. Processing takes place for pre-contractual steps, contract performance and compliance with legal obligations.
7. Recipients
Data is disclosed only where legally permitted and necessary for the relevant purpose. Depending on the transaction, recipients may include IT and hosting providers, transport and logistics companies, registration or inspection bodies, insurers, customs and other authorities, and service providers involved in fulfilling the contract.
8. Retention
Personal data is retained only for as long as necessary for the relevant purpose or for as long as statutory retention requirements apply.
9. Cookies and tracking
At the current stage, this website does not use its own tracking or marketing cookies. If consent-requiring analytics, marketing or external embedding services are added later, this policy will be updated and consent obtained where required.
10. Data security
We use appropriate technical and organisational measures to protect personal data. The website is intended to be delivered using encrypted HTTPS/TLS connections.
11. Your rights
Subject to the applicable legal requirements, you have rights including access, rectification, erasure, restriction of processing, data portability and objection to certain processing.
12. Withdrawal of consent
Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.
13. Right to complain
You have the right to lodge a complaint with a data protection supervisory authority if you believe that processing of your personal data infringes data protection law.